SUPPORT
Contact and Support
Need help with ResultBridge, LabMonitor, or ComplianceBridge? Contact us for platform support, implementation assistance, or questions about your laboratory’s configuration.
Get in Touch
Platform Support
Typical response time: 5 minutes – 2 hours
Implementation & Onboarding
Need help completing onboarding or have questions about your laboratory’s configuration? We can help guide you through the implementation process.
When Contacting Support
To help us understand your request and respond efficiently, please include the following when applicable:
- Laboratory name
- ResultBridge area involved — LIS, LabMonitor, or ComplianceBridge
- Instrument or testing method involved, if applicable
- Description of the question or issue
- Screenshots or relevant files, if available